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Yellowstone CNC

Prussiani USA Launches Customer Support CRM

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NEW CHAMPION PLUS 1800 / Y = 3500 Milling MachinePrussiani USA strives to provide superior and efficient customer support provided by a team of professional and friendly technicians.

Prussiani USA LLC continues to strive to deliver our customers the service they expect and deserve. To that effort, we continue to recruit and expand our USA based service team, supplemented by our Italian team when needed.


Customer Support CRM

With the support and dedication of more than 20 technical and engineering personnel, Prussiani Engineering has launched a Cloud-based CRM software to allow customers to send and receive service requests via the cloud and retrieve valuable technical references.


We have customer support CRM for all customers to log in and submit a support ticket.

Visit the Prussiani Customer Support CRM at

prussiani customer support crm login


A view of the support ticket submission page on our CRM:

Prussiani customer CRM screenshot

If you are a Prussiani machine owner and do not have your login credentials, you can request them by emailing our service department at


5 Year Warranty

For mechanical, electrical and electronic components.

The warranty can be from 3 to 5 years.

During the warranty period we charge for:

  • Costs related to the replacement of defective parts and their shipment.
  • Costs of travel and working hours of our technicians.


Prussiani USA LLC.
1551 Kingshighway Blvd.
St. Louis, MO 63110

Phone: 314-533-6500